1. Personal information
Before using certain parts of any Sky Sportswear or ordering Products, you must complete an online registration form. During registration, you will be prompted to provide to us certain personal information, including but not limited to User’s (your/company) name, shipping and billing address, phone number, email address, and credit card number. In addition, we may also ask you for your/Customer’s country of residence and/or organization’s country of operation, so we can comply with applicable laws and regulations, and for your gender. These kinds of personal information are used for billing purposes, to fulfill orders, to communicate about order and Sky Sportswear, and for internal marketing purposes. If we encounter a problem when processing the order, your personal information may be used to contact you.
By registering at Sky Sportswear, you agree that all information provided in the registration data is true and accurate and that you will maintain and update this information as required in order to keep it current, complete, and accurate.
Sky Sportswear may collect statistics about the behavior of visitors to its Site. Sky Sportswear may display this information publicly or provide it to others. However, Sky Sportswear does not disclose personal information other than as described here.
If you are a registered user of a Sky Sportswear Site and have supplied your email address, Sky Sportswear may occasionally send you an email to tell you about new features, new Products, solicit your feedback. Sky Sportswear takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction personal information.
2. Disclosure of information
Sky Sportswear discloses personal information only to those of its employees, contractors and affiliated organizations that need to know that information in order to process it on Sky Sportswear’s behalf or to provide Services available at Sky Sportswear Site, and that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country.
Sky Sportswear will not rent or sell personal information to anyone. Other than to its employees, contractors and affiliated organizations, as described here, Sky Sportswear discloses personal information only in response to court order or other governmental request, or when Sky Sportswear believes in good faith that disclosure is reasonably necessary to protect the property or rights of Sky Sportswear, third parties or the public at large.
Your account is protected by a password for your privacy and security. You need to prevent unauthorized access to your account and personal information by selecting and protecting your password appropriately and limiting access to your computer and browser by signing off after you have finished accessing your account.
If the custom products you receive differ from what you created at skysportswear.com, or if the goods are otherwise flawed, then you may return the custom goods for a full refund, within 15 days of receiving your custom order. All we ask is that you notify Sky Sportswear before returning any goods to ensure that your return is handled quickly and accurately.
If you have any questions or concerns about your order, call us at 1-213-746-9963, Monday-Friday: 8am – 5:30pm PT, Saturday: 8am – 1pm PT.
We take about 2-7 business days to create apparel products (t-shirts etc.) Then you should add shipping times on top of that. Speed and price depends on product type and destination.